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Reservations & Cancellation Policies

Contact information:

Bookings are by reservation only, no walk ins please.   

In order to best serve our guests, it is prudent to make an early reservation.

Reservations are taken on a first booked basis. We would appreciate it very much if you notify us in the event that you need to cancel your reservation.

To book your reservation please email us at ourspecialplace@live.ca or admin@ourspecialplace.ca .

 
Reservation Policy:

 

A deposit of 50% of the total reservation amount is required. For deposit refund details please read the "Cancellation Policy" section below.

For last minute bookings (less than 24 hours notice) we require a non-refundable deposit of 50% of the reservation total. 

All deposits can be paid through PayPal using a PayPal account or major credit card. If you wish to book a room, please email us and we will send you the PayPal details.

All monetary values in Canadian Dollars.

 

Cancellation Policy:

 

1) Reservations cancelled with more than 14 (fourteen) days notice before date of arrival will be refunded less a $10.00 processing fee. (Deposit less $10 will be refunded)

2) Reservations cancelled with less than 14 (fourteen) days notice before date of arrival will be charged a cancellation fee of $15.00 per night per room. 

3) Cancellation with less than 72 hours notice before date of arrival - or failure to arrive - will be charged the full deposit amount. (No Refund)

Please Note: Cancellation fees, less $10.00 processing fee, will be waived if we are able to rebook the dates.

Thank you for visiting our web site!

Our Special Place
Near Upper Middle & Ford
Oakville * ON * Canada

 
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